Grocery Pause Information
Double Up at participating grocery stores in April and May 2018
For these two months, Double Up earnings will be paused at participating grocery stores. This means that you will not be able to earn Double Up Food Bucks at participating grocery stores in April and May. You will still be able to spend any Double Up Food Bucks you have already earned.
You will be able to earn Double Up points again starting June 1, 2018 through the end of December 2018. This shift is only happening at participating grocery stores; participating farmers markets and farm stands will run the Double Up program as usual in April and May. This pause does not apply to Flint, MI.
2017 was a big year: Double Up is now in more than 250 locations across the state. It is our goal to help families like yours bring home more fresh fruits and vegetables while supporting Michigan farmers and local economies. Thank you for your help making Double Up a win for Michigan.
Frequently Asked Questions
Does this mean you are running out of money? No. It means that many more shoppers are using Double Up to bring home more healthy food for their families. Our goal is to carefully budget so that we can continue to offer Double Up for years to come.
Why are you pausing earnings at grocery stores in April and May? Word has gotten out about the benefits of Double Up Food Bucks, and we are honored to now be a part of how many families purchase more healthy food. This also means that we need to be thoughtful in our spending, to ensure we can continue to offer the program to as many families as possible for years to come.
What should I do in April and May? For these two months, you can still redeem Double Up Food Bucks to bring home more healthy food. We encourage you to save any Double Up Food Bucks you earn in March for use during April and May, when earnings will be paused at grocery stores.
Also, you can still earn AND spend Double Up Food Bucks at any participating Double Up farmers market. Find a location near you or give us a call at 866.586.2796.
Why aren’t you pausing Double Up earnings at all locations in April and May? Most farmers markets do not open until June. A few markets will be open in April and/or May, and shoppers will be able to both earn and spend Double Up at these locations then.
Why isn’t Double Up Food Bucks offered at my favorite store? We are excited to bring Double Up to as many locations as possible. Please let us know what store you think would be a good fit and why. We will add it to our list of sites to explore as the Double Up program grows in Michigan. Thank you for thinking of Double Up.
Is there a limit to how much I can earn in March? Double Up earnings in grocery stores are based upon how much you spend in SNAP on fresh fruits and vegetables and is limited to $20/day.
My store uses the Double Up loyalty card. Is there a limit to how much Double Up I can save on my Double Up loyalty card? No, there is no limit to how much you can save. Earnings are based upon how much SNAP you’ve spent on fresh fruits and vegetables and are limited to $20/day.
My store uses the Double Up loyalty card. How can I check my card balance? You can create an account linked to your card and login at https://mydoubleup.com/ to check your balance. You can also email us at [email protected] or call us at 866.586.2796.
What happens to the coupons I have set aside for the program? Coupons will still be honored in April and May. You will not be able to earn additional coupons at grocery stores during these two months, but you can still spend any that you have saved.
What about the stores that use an instant 50% off as the way they offer Double Up Food Bucks? We have a small handful of stores that have offered Double Up by providing 50% qualified fresh produce at the time of sale. These stores will not be able to offer Double Up during April and May.
What about my tokens? Tokens are used by farmers markets, and they can still be redeemed at any market that uses tokens. You can also earn Double Up Food Bucks at participating farmers markets that are open during these two months.
Can I exchange my tokens for store credit? No. Tokens can only be redeemed at farmers markets that accept tokens (almost all of them).